About the Student Affairs Division
The Student Affairs Division is one of the most vital divisions at the institute, handling all student-related matters from admission until graduation. It reports directly to the Dean’s Assistant for Student Affairs, responds to all official correspondence, and issues orders regarding transfers, admission amendments, failures, deferrals, deregistration, and more. The division also verifies new students’ documents and has its own printing and correspondence unit to streamline procedures.
Head of Division
Raheem Ghassab Jidran
Senior Director / Division Head
[email protected]
Phone: +964 780 123 4567 (ext. 205)
Division Members
Total staff: 15 (Head + 14 members) delivering excellent student services.
Vision
The Student Affairs Division at Al-Samawah Technical Institute aspires to provide outstanding student services based on accuracy, transparency, and speed of accomplishment, contributing to a stable and supportive educational environment that enhances students’ academic and administrative journey in accordance with approved regulations.
We aim to be a pioneering model among student affairs divisions in technical universities, achieving leadership in digital student administration and comprehensive service.
Mission
We are committed to serving students with a spirit of responsibility and cooperation, facilitating administrative procedures, and providing necessary support in line with ministerial laws and regulations, believing that the student is the core of the educational process and the foundation of academic success.
We work on updating systems, enabling easy access to services, and building effective communication bridges with academic and administrative departments to achieve an exceptional university experience.
Strategic Goals
Duties & Responsibilities
Detailed Tasks of the Student Affairs Division
- Organize student files and maintain academic/administrative data from admission to graduation.
- Follow up centralized admission procedures, accept new students, and verify official documents.
- Issue university IDs and official letters for students.
- Process transfer and hosting requests between institutes and colleges per approved controls.
- Implement deferral, re-enrollment, and deregistration procedures according to ministry instructions.
- Audit exam results and follow up on failure and progression to next stage.
- Issue graduation certificates and various supporting documents for students and graduates.
- Organize student lists and continuously update their databases.
- Monitor student compliance with university regulations inside the institute.
- Receive student requests and complaints, work to resolve them in coordination with relevant bodies.
- Prepare periodic statistics and reports on student numbers, admission, and graduation.
- Coordinate with academic departments regarding student distribution and class schedules.
- Follow up on outstanding and talented students, encouraging continued excellence.
- Provide administrative facilities and services that support students’ educational journey.
Introductory Video
Watch the services and procedures provided by the division to students of Al-Samawah Technical Institute.
Conducted Courses & Activities
- Electronic Student File Management Course – 2025
- Effective Student Services Workshop – in collaboration with Quality Unit
- Student Leadership Skills Development Program (ongoing)